New Pay and Insurance Rules Take Effect for Food Delivery Couriers

Starting today, a fresh set of minimum standards

Starting today, a fresh set of minimum standards reshapes the earnings and protections for food delivery riders across the country. The changes, which apply to roughly 250,000 couriers, introduce clearer pay floors and a mandatory personal accident insurance scheme.

Under the updated framework, delivery platforms must now guarantee that riders earn at least a base amount per order, adjusted for distance and time, rather than relying solely on fluctuating incentives. This shift aims to stabilize income for gig workers who previously faced unpredictable payouts.

Beyond pay, the new rules mandate that all food delivery workers receive personal accident insurance coverage. This protection kicks in regardless of whether the rider is on an active delivery or between orders, closing a gap that left many exposed during downtime.

Industry analysts say the measures reflect a broader

Industry analysts say the measures reflect a broader push to formalize gig economy labor, though some platform operators have warned of higher operational costs. Early responses from worker advocacy groups have been positive, calling the step a long-overdue safety net.

The policy comes after months of consultation with platforms, unions, and couriers themselves. Officials have indicated that enforcement will be phased, with spot checks and data reporting requirements to ensure compliance.

For riders like 34-year-old Marcus Tan, who has worked for three apps over the past five years, the change means a more predictable day. "At least now I know my base earnings won't drop without warning, and if something happens on the road, I'm covered," he said.

While the full impact on delivery fees for

While the full impact on delivery fees for consumers remains unclear, the government has stated that it expects platforms to absorb most costs through efficiency gains rather than passing them on. As the system rolls out, all eyes will be on how quickly riders feel the difference in their weekly payouts.